“I am glad that I can do something for Ukrainian refugees”

25 October 2025
20220407_0026-web

Jolanda has been volunteering for the Red Cross for six years. “I work in the Emergency Response department, which includes population care. Volunteers are deployed when there is a fire or a train accident, for example. Currently, a lot of aid is being provided to the refugees from Ukraine.”“When refugees arrive, it is important to inventory the requests for assistance. This can be anything: housing, food, or medicine. At Amsterdam Central Station, we have now organized the first reception. There, people can catch their breath before moving on to a place where they can stay overnight. It is very nice when someone genuinely says ‘welcome’ to you upon arrival and you can share your story.”

A beautiful match

“There are a lot of people and companies who want to help in this emergency situation. These could be companies providing SIM cards, baby pacifiers, or paracetamol, or individuals offering shelter. In Amsterdam Zuidoost, I recently made a great match between African residents and African students from Ukraine. It was a wonderful connection and very satisfying for all parties involved.”

Litter box

“Self-reliance is always the goal: how do I ensure that someone is truly helped and can move forward on their own? In the beginning, it will be about safety, having a roof over your head, food, and health. Later on, it’s about finding work and ensuring that the children can go to school. Ukrainians bring along a lot of pets. On the second day I was at the shelter, someone asked me, via Google Translate, for a litter box. Luckily, I happened to have a second litter box at home, so I quickly called my husband to bring it over along with a bag of cat food. But of course, you can’t do that for everyone.”

Unbelievable

“There are many training sessions available through the Red Cross so that you can respond effectively in various situations. There is also follow-up care. After a few shifts, you will always receive a phone call to check how you are doing. It can be very impressive to hear refugees’ experiences. When I saw an elderly lady, I couldn’t help but think of my own mother. It is unimaginable that she would have to make such a journey.”

In addition to my job at the Dutch government, I now volunteer for the Red Cross for a maximum of one day a week. It gives me peace of mind knowing that I can help people fleeing from war situations.

The Ready2Help volunteers of the Red Cross are essential to be ready for immediate deployment in various tasks: for example, setting up potential camp beds, having a chat, and ensuring there is still coffee and tea available, etc.

Rust

“I started volunteering at the Red Cross six years ago when Syrian refugees came to the Netherlands. Then came Afghans and now Ukrainians. In addition to my job at the Dutch government, I now do a maximum of one day per week of volunteer work for the Red Cross. It gives me peace of mind that I can do something for people fleeing war situations.”

Would you like to help too?

For all other fun & meaningful volunteer opportunities: checkthe job board of Volunteer Center Amsterdam Text: Thecla Groot Koerkamp
Photos: Huub Zeeman