Reporting Code for Volunteer Organizations

Hear, See and… Stay Silent?

A volunteer sees and hears a lot during volunteer work. Sometimes these can also be unpleasant things. It may be that a volunteer is worried about something they see, gets an uneasy feeling, notices behavior that seems strange, or suspects domestic violence or abuse.
How do you deal with this as an organization?

How We Support Organizations

Vrijwilligers Centrale Amsterdam (VCA), like the municipality, considers it important that organizations within the social domain pick up signals in time and act on them. To facilitate this, we started the Reporting Code project.
What we do: we can help think about which preconditions are needed for your organization to respond appropriately when one of your volunteers observes transgressive behavior or has concerns. The goal is to jointly develop a routing that fits your organization.

First Step: The Volunteer Has Concerns

It always starts with a volunteer coming to you with their concerns or an uneasy feeling.
For volunteers, there is a free online course from Augeo Academy.

Routing

It is important that an organization has a routing so that the volunteer does not continue to walk around with their concerns. How can you best approach this? Who is the internal confidential advisor? We are happy to think along with you about which routing fits your organization.
Read the background information from Movisie: When Volunteers Have Concerns.

Need Support?

Would you like us to help think about which routing best fits your organization? Or do you have another question? We are happy to help you further.
Please contact Nettie Sterrenburg.

If you suspect domestic violence or child abuse, contact free and anonymously:

• Veilig Thuis, 0800-2000
• Blijfgroep Amsterdam, 088-2342450 (if you suspect domestic violence)
• or the Social Services of your city district. Do not hesitate to consult with them as well.