NEW: Confidential Contacts for VCA

25 October 2025
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Attention to differences of opinion, complaints, and inappropriate behavior

Sometimes a situation arises between a volunteer and a social organization where both parties can no longer find a solution.Volunteer Center Amsterdam helps you in finding a solution, a good approach, or a referral.

When can you come to us?

Two advisors also serve as confidential contacts, trained to assist volunteers and community organizations in difficult situations. Below are some examples. If your situation is not listed but you believe we can still help, please feel free to contact us.Volunteers:

  • Feeling mistreated
  • Suspicions of discrimination or wrongful dismissal
  • Cross-border behavior such as bullying, sexual harassment, or aggression

Social organizations:

  • Questions and cases regarding third-party safety
  • Questions about volunteers’ cross-border behavior

NB: For all situations: try to resolve it together first! If this is not possible and you need help, we are here for you.

Confidential Contacts VCA

Do you have a question, a problem, a difficult situation? Contact the confidential contact persons. Marijke Altenburgof Nettie SterrenburgTranslation: .