Confidential contact persons

Attention to differences of opinion, complaints and transgressive behavior

Sometimes a situation arises between a volunteer and a social organization that neither party can resolve. The Amsterdam Volunteer Center can help you find a solution, a suitable approach, or a referral.

When can you contact us?

We have two confidential advisors, trained to support volunteers and community organizations in challenging situations. Below are some examples. If your situation isn’t listed but you think we can help, please don’t hesitate to contact us.

Social organizations:

• Questions and cases regarding third-party safety
• Questions about transgressive behavior of volunteers

Volunteers:

• Feeling unfairly treated
• Suspicions of discrimination or unfair dismissal
• Transgressive behavior such as bullying, sexual harassment or aggression

NB: In all situations, try to work it out together first! If this doesn’t work and you need help, we’re here to listen.

VCA Confidential Contact Persons

Do you have a question, a problem, or a difficult situation? Contact the confidential advisors. Nettie Sterrenburg of Marijke Altenburg.