FAQ – Vacancy Bank for Volunteers

Here you will find solutions to questions and problems you may encounter when using our new vacancy board. If you still can’t find the answer or your question isn’t listed, please contact us – we’re happy to help.

Registering as a volunteer

Did you already have an account? You no longer need to register for the vacancy site and you can forget your login credentials.

Don’t have an account yet? And would you like to register with us because you’re looking for volunteer work? Then simply choose a nice vacancy from our vacancy board on this site and apply for it. Or make an appointment with one of our mediators.

How do you respond to a vacancy?

You no longer need to create a profile with a username and password. If you want to respond to a vacancy, you fill in the application form for the vacancy of your choice. The organization receives this information immediately, so they can contact you directly. You will also receive an email with a link to an automation – a questionnaire about your wishes and talents. If you answer those questions, your information with us will be automatically updated. This way, you build a profile so that we can better match you with a suitable vacancy. If you apply more than once within 3 months, you will only receive the questionnaire once. The organizations you apply to will automatically gain access to this information. Filling in the automation is of course not mandatory.

What happens with your application?

It goes directly to the organization offering the task you responded to. VCA is not an intermediary in this process.

What if you want to update your information?

Email us at helpdesk@vca.nu with the updated information. We can then adjust it for you.

Did you always receive the latest vacancies on Monday and are you no longer receiving them?

That’s correct. Unfortunately, the system can no longer send the Monday email with new volunteer vacancies. But we’re working on providing you with an alternative as soon as possible!

More questions?

Contact us at helpdesk@vca.nu or 020-5301220.